Privacy Policy

This document was last updated on May 22, 2024

This privacy policy (“Policy”) describes how Website Operator (“Website Operator”, “we”, “us” or “our”) collects, protects and uses the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) may provide on the ElodieStirling.com website and any of its products or services (collectively, “Website” or “Services”).

This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

PRIVACY POLICY
Maintaining your trust is important to us. As such, we do not collect or store personally identifiable information on you at ElodieStirling.com unless, of course, you voluntarily provide that information to us. When you communicate with us, and send us an email, you provide us with information we may collect like your name and email address.

When you purchase a book, such information may include your name, address, email, phone number, and credit card information, which goes directly to the credit card company, as we do not store any of your personal information anywhere . We treat all information you provide as confidential. Furthermore, we do not sell or rent any of your personal information to third parties for marketing purposes.

Changes To Our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Please check our website, as changes in our Privacy Policy will apply retroactively, even if we do not notify you of those changes.

Third Party Links
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third party, including any third party operating any site to which ElodieStirling.com contains a link. Further, the inclusion of a link on the website does not imply our endorsement of, or affiliation with, the linked site.

How We Use the Information We Collect
We use the information that we collect for the following purposes:

To fulfill your requests for products you have requested.
• To respond to your emails, and send payment receipts.
• To alert you to events, new releases, personal appearances, and new features on ElodieStirling.com.

Disclosure of Information We Collect
It may become necessary or appropriate to disclose personally identifiable information in response to legal process, for example, in response to a court order or a subpoena; to enforce our terms and conditions, and to protect our rights, privacy, safety or property, or that of others.

Automatic Collection of Information
Our top priority is customer data security, and as such, we exercise the no logs policy. We may process only minimal user data, only as much as it is absolutely necessary to maintain the Website or Services. Information collected automatically is used only to identify potential cases of abuse, and establish statistical information regarding Website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

We may keep contact form submissions for a certain period of time for customer service purposes, but we do not use the information submitted through them for marketing purposes.

Cookies
Cookies are small text files that websites place on your device as you are browsing. They are processed and stored by your web browser. In and of themselves, cookies are harmless and serve crucial functions for websites. Cookies can also generally be easily viewed and deleted. Cookies cannot be used to obtain personal information from your computer. The only data in a cookie is the data put into by a website’s server, and we do not use tracking cookies.

Cookies cannot read your hard drive to find out information about you; however, any personal information that you give to a Web site, including credit card information, will most likely be stored in a cookie unless you have turned off the cookie feature in your browser. In only this way are cookies a threat to privacy.

None of our cookies are persistent, nor are there any marketing cookies. The following explains cookies.

•Session cookies: These cookies are temporary and expire once you close your browser or once your session ends.
• Persistent cookies: This category encompasses all cookies that remain on your hard drive until you erase them or your browser does, depending on the cookie’s expiration date. All persistent cookies have an expiration date written into their code, but their duration can vary. According to the ePrivacy Directive, they should not last longer than 12-months, but in practice, they could remain on your device much longer if you do not take action and remove them.
• First-party cookies: As the name implies, first-party cookies are placed on your device directly by the website you are visiting.
• Third-party cookies: These cookies are placed on your device, not by the website you are visiting, but by a third party like an analytic system or plugins.
• Strictly necessary cookies: These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. Cookies that allow web shops to hold your items in your cart while you are shopping online are an example of strictly necessary cookies. These cookies will generally be first-party session cookies. While it is not required to obtain consent for these cookies, what they do and why they are necessary should be explained to the user.
• Preferences cookies: Also known as, “functionality cookies,” these cookies allow a website to remember choices you have made in the past, or what language you prefer.
• Statistics cookies: Also known as, “performance cookies,” these cookies collect information about how you use a website, like which pages you visited, and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions. This includes cookies from third-party analytics services as long as the cookies are for the exclusive use of the owner of the website visited.
• Security: Cookies: Helps impose security measures on our website, as they also help detect unusual and suspicious activities.

Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. The Website Operator aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you, and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

• You have the right to request access to your Personal Information that we store and have the ability to access your Personal Information.
• You have the right to request that we correct any Personal Information you believe is inaccurate. You also have the right to request us to complete the Personal Information you believe is incomplete.
• You have the right to request the erase your Personal Information under certain conditions of this Privacy Policy.
• You have the right to object to our processing of your Personal Information.
• You have the right to seek restrictions on the processing of your Personal Information. When you restrict the processing of your Personal Information, we may store it but will not process it further.
• You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
• You also have the right to withdraw your consent at any time where Website Operator relied on your consent to process your Personal Information.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

California Privacy Rights
In addition to the rights as explained in this Privacy Policy, California residents who provide Personal Information (as defined in the statute) to obtain products for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the Personal Information we shared, if any, with other businesses uses. If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year). To obtain this information please contact us.

How to exercise these rights
Any requests to exercise your rights can be directed to Website Operator through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person. You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.

How We Protect Your Information
We have implemented commercially reasonable physical and electronic security measures to protect against the loss, misuse, and alteration of your personally identifiable information. Despite our efforts, however, no security measures are perfect or impenetrable.

How You Can Contact Us about Privacy Questions
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact form

This document was last updated on January 8, 2022

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